Skip to Main Content

Warning: Your browser has javascript disabled. Without javascript some functions will not work, including question submission via the form.

Ask a Librarian - Search our FAQs or contact us for library and research help.

Ask Us

Email your question

Text us:
(512) 337-4893

Call a Librarian
(512) 974-7400

Customer Service
(512) 974-7475

Ask a Librarian and Customer Service Hours

Mon to Thurs: 9 AM - 8:00 PM
Fri: 9:00 AM - 5:00 PM
Sat: 10:00 AM - 5:00 PM
Sun 12:00 PM - 5:00 PM

Other ways to contact us

Customer Survey

Interlibrary Loan

Suggest a Title

Personal Picks

Book a Librarian

Central Library Tour

Browse Questions

How do I get an Austin Public Library card?
Last Updated: Feb 23, 2023 |
Topics:
- Library Card
|
Views: 32638
What is my Library Card number?
Last Updated: Mar 09, 2023 |
Topics:
- Library Card
|
Views: 48355
Can I use the Library without a card?
Last Updated: Jan 04, 2023 |
Topics:
- About the Library
- Library Card
|
Views: 1417
Which Library locations are open today?
Last Updated: Jan 04, 2023 |
Topics:
- About the Library
|
Views: 591
How do I get started searching the catalog?
Last Updated: Jan 23, 2023 |
Topics:
- Catalog
|
Views: 356
How do I place a hold or reserve a title?
Last Updated: Oct 10, 2022 |
Topics:
- Holds
|
Views: 14469
What if I forget my PIN/password?
Last Updated: Mar 14, 2023 |
Topics:
- My APL/My Account
|
Views: 28803
How do I renew my library card? What does "Privilege has expired" mean?
Last Updated: Feb 23, 2023 |
Topics:
- Library Card
- Renew
|
Views: 18834

How do I get started with eBooks and eAudiobooks?
Last Updated: Feb 08, 2023 |
Topics:
- Virtual Library
|
Views: 43630
What if I forget my PIN/password?
Last Updated: Mar 14, 2023 |
Topics:
- My APL/My Account
|
Views: 28803
How do I get started with OverDrive?
Last Updated: Mar 06, 2023 |
Topics:
- OverDrive / Libby
|
Views: 6273
How do I borrow Kindle books using OverDrive?
Last Updated: Feb 23, 2023 |
Topics:
- OverDrive / Libby
|
Views: 23323
How do I return an OverDrive title early?
Last Updated: Feb 23, 2023 |
Topics:
- OverDrive / Libby
|
Views: 5156
How do I get started with hoopla?
Last Updated: Mar 20, 2023 |
Topics:
- hoopla
- Virtual Library
|
Views: 13172
Why can't I access the Virtual Library?
Last Updated: Feb 08, 2023 |
Topics:
- Virtual Library
|
Views: 5530

¿Cómo me registro en el catálogo?
Last Updated: Jan 04, 2023 |
Topics:
- Español
|
Views: 74
¿Qué es Mi APL y cómo lo puedo usar?
Last Updated: Jan 04, 2023 |
Topics:
- Español
|
Views: 36
¿Cómo puedo ver mis materiales prestados y las fechas de entrega en el catálogo?
Last Updated: Jan 23, 2023 |
Topics:
- Español
|
Views: 35
¿Cómo puedo reservar materiales?
Last Updated: Jan 04, 2023 |
Topics:
- Español
|
Views: 69
¿Cómo puedo renovar materiales?
Last Updated: Jan 04, 2023 |
Topics:
- Español
|
Views: 73
¿Qué hago si se me olvida mi PIN/contraseña?
Last Updated: Jan 04, 2023 |
Topics:
- Español
|
Views: 73
¿Cómo pago una tarifa o una multa?
Last Updated: Jan 04, 2023 |
Topics:
- Español
|
Views: 93

Topics