Visit the Forgot Password page to reset your Library account PIN/password. Enter your Library Card number and the email address associated with your Library account. You will receive an email with instructions for changing your PIN/password. If an email doesn't show up in the inbox, check your spam and junk folders.
PINs/passwords must be at least six characters and contain at least one number and one letter. They can also contain the following characters:
- underscores (_)
- exclamation points (!)
- at signs (@)
- percent signs (%).
If you do not have or remember an email address associated with your Library card you can:
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Call Customer Service at 512-974-7475 to reset your PIN/password.
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Chat or email, using the chat and email links in the Ask Us box on this page or on the Ask a Librarian page.
