Terrazas Branch reopening celebration 5/18. Branch resumes normal hours on Monday, 5/20

Answered By: Maria-Elena Cigarroa
Last Updated: Jan 04, 2024     Views: 4734

Pay your Library fines online through CityBase. There are no additional fees to pay online, and payments are processed within about 24 hours. An email address is required.

  1. Go to Pay Fines Online.  (This page is accessible by selecting Fees and then Pay Fees on your My Account page.)
  1. Log in with your Library Card number and PIN/password. (If you don't know your password, follow these instructions to reset it or call 512-974-7475 for assistance.
  1. All fines are selected by default. Uncheck any fines that you don't presently want to pay.

A screenshot of an account's fines. Uncheck the box to the right of each itemized fine, in the Pay column, to pay at a later time.

  1. Click Pay Fines and then Confirm Payment
  1. You will be transferred to CityBase, a secure transaction site. 
  1. Choose Guest Checkout / Check out as Guest , select your payment method, enter your payment information and click Next. Accepted credit cards include: American Express, Visa, MasterCard and Discover. You can also play by eCheck (ACH) by providing your bank information.
  1. Enter the billing information, contact phone number, contact email address and click Next.
  1. Review and verify all information entered, review Terms and Conditions, check box to agree to Terms and Conditions, complete Captcha verification and click Pay
  1. You will receive a transaction number and notice that confirmation was sent to the email address entered. You will have the option to register for Wallet where you can save your payment method so you do not have to enter it again the next time you log in to pay. 

The online system does not allow you to enter an amount to pay; you must choose individual fines. If you want to choose an amount or make a partial payment on an item, you may pay in person at any Austin Public Library Location