Closure alert - FAQs

COVID-19 UpdateALL Austin Public Library locations, The Austin History Center, and Recycled Reads are closed to the public. â€‹Please refer to the Library's Press Release for updated service information. 

Answered By: Leah Oswald
Last Updated: Apr 09, 2020     Views: 19

You can upload a copy of your photo ID and proof of residential address in JPEG/JPG, PNG or PDF format.

At this time, the Library cannot access files uploaded in iOS HEIC format. To take a picture in JPEG format from your device (iPhone or iPad) running iOS 11 or higher:

  1. Go to iOS Settings and swipe down to Camera.
  2. Tap Formats
  3. Tap Most Compatible to set the default photo format to JPEG.