Answered By: Justin Broce
Last Updated: Nov 02, 2018     Views: 10928

If you're seeing a "Privilege has expired" message it is usually because your Library Card has expired and needs to be renewed. You can renew your account two ways:

In person

Visit any Library location with your library card, a valid photo ID and proof of your current residence address


If you cannot visit a location or simply prefer to do so, you can renew online! Your account must be in good standing with no fines. You will need:

Adults renewing or replacing their Library Card will need to pay all fines owed on their account. Non-residents have to pay a non-resident fee to renew their Library Card. 

For questions regarding your Library Card, please email or call the Customer Service Office at 512-974-7475. Also see the Library Card and Circulation Policies for additional details.