Answered By: Justin Broce
Last Updated: Aug 27, 2018     Views: 9886

If you're seeing a "Privilege has expired" message it is usually because your Library Card has expired and needs to be renewed. You can renew your account two ways:

In person

Visit any Library location with your library card, a valid photo ID and proof of your current residence address

Online

If you cannot visit a location or simply prefer to renew online, you can do so beginning on 8/27/2018! Your account must be in good standing with no fines. You will need:

Adults renewing or replacing their Library Card will need to pay all fines owed on their account. Non-residents have to pay a non-resident fee to renew their Library Card. 

For questions regarding your Library Card, please email circ.link@austintexas.gov or call the Customer Service Office at 512-974-7475. Also see the Library Card and Circulation Policies for additional details.