Answered By: Justin Broce Last Updated: Nov 02, 2018 Views: 10928
If you're seeing a "Privilege has expired" message it is usually because your Library Card has expired and needs to be renewed. You can renew your account two ways:
If you cannot visit a location or simply prefer to do so, you can renew online! Your account must be in good standing with no fines. You will need:
- Your library card number
- Your password/PIN (Reset your password/pin.)
- Pictures of your photo ID and proof of residential address.
Adults renewing or replacing their Library Card will need to pay all fines owed on their account. Non-residents have to pay a non-resident fee to renew their Library Card.
For questions regarding your Library Card, please email firstname.lastname@example.org or call the Customer Service Office at 512-974-7475. Also see the Library Card and Circulation Policies for additional details.