Answered By: Katrin Abel
Last Updated: May 30, 2018     Views: 571

When books or material not owned by the Austin Public Library are received by us, the manager of the location where they were returned contacts the owning library and notifies them of the error.

The location manager asks the owning library to have someone pick up the material or to notify you to pick it up. (We cannot notify you ourselves because we have no way to look up checkout information for non-APL material.) The location manager informs the owning library that the material will be kept for 30 days. If the material is not picked up within 30 days of the date of the letter, we send it to Recycled Reads for appropriate disposal. 

More information:

  1. The location manager checks to see if the owning library participates in our courier program. If so, we return the items via courier rather than hold them for pickup.
     
  2. When books or material belonging to the Austin Independent School District are received at an Austin Public Library location in error, they are picked up by AISD.