Closure alert - FAQs
COVID-19 Update: ALL Austin Public Library locations, The Austin History Center, and Recycled Reads are closed to the public. Please refer to the Library's Press Release for updated service information.
Answered By: Leah Oswald Last Updated: Apr 09, 2020 Views: 181
The Library may be closed, but you can renew your card online! Your account must be in good standing with no fines before accessing the online renewal form. You can pay fines owed online. Non-residents have to pay a non-resident fee to renew their Library Card.
To renew, you will need:
- Your library card number
- Your password/PIN (Reset your password/pin.)
- Pictures of your photo ID and proof of residential address.
For questions regarding your Library Card, please email firstname.lastname@example.org or call the Customer Service Office at 512-974-7475. Also see the Library Card and Circulation Policies for additional details.