Answered By: Cesar Garza
Last Updated: Jun 07, 2017     Views: 31

If an item is currently on the shelf ("available" in the catalog) at its home location, transferring the item from one location to another typically takes 3-5 business days. Holiday closures and the fact that there are no transfers on the weekend contribute to this timeframe. You should receive an email when your item(s) are ready to be picked up. You can also log in to your account and see the status of your hold. But feel free to check with us via Ask A Librarian or by calling APL Customer Service at 512-974-7475. 

If an item is currently checked out (“unavailable” in the catalog), you may check your place in line for a hold in order to estimate the length of your wait.