Answered By: Dean Smith
Last Updated: Jan 18, 2017     Views: 441

If you need to replace your Library Card, your card number will change. Your OverDrive account will reset with your new Library Card number, but the books you have checked out might not migrate to the new account. Contact OverDrive to transfer your checkouts and holds. Here's how:

  1. Contact OverDrive directly using the OverDrive FrontLine Tech Support form.
     
  2. Under Which category best describes the issue? choose the option Account - Replaced Card from the drop-down menu.



     
  3. Complete the rest of the form and click Submit. An OverDrive staff member will transfer the books and holds from your old account to your new account.