Answered By: Lisa Hamilton
Last Updated: Dec 28, 2016     Views: 452

If an item you returned is still on your account, call Customer Service at 512-974-7475 or email them at circ.link@austintexas.gov. Please include your name, Library Card number, and the location where the item was returned. Customer Service will initiate a search for the item. 

Please do not renew if the item is overdue. If the item is found on the shelf, it will be checked in without accruing a fine. 

Customer Service hours are:

  • Monday – Thursday: 10 AM to 9 PM
  • Friday – Saturday: 10 AM to 6 PM
  • Closed Sundays