Answered By: Justin Broce
Last Updated: Dec 15, 2016     Views: 395

We cover many issues with OverDrive here in our Ask a Librarian FAQs (enter your question above, or see all OverDrive questions).

The Library can handle most OverDrive questions if you contact us with our email form or call us: 512-974-7400, Option 1.

We offer one-on-one, in person assistance at Tech Time events. Drop in on one of the sessions with your device to get help with Overdrive ebooks and other Virtual Library services.

OverDrive also has an extensive support site including step-by-step instructions and videos.

Issues that we cannot solve will be referred to OverDrive directly through their Support Form. You are welcome to use this form at any time to troubleshoot problems, to request that they force-return a book that you can't remove from your account, and so forth. They will answer you directly, typically in a very timely manner.