When we receive materials from other library systems, the manager of the location where they were returned contacts the owning library and notifies them of the error.
The location manager asks the owning library to have someone pick up the material or to notify you to pick it up. (We cannot notify you since we cannot view checkout information for items belonging to other libraries.) The location manager informs the owning library that the material will be kept for 30 days. If the material is not picked up within 30 days of the contact date, we send it to Recycled Reads for appropriate disposal.
More information:
- The location manager checks to see if the owning library participates in our courier program. If so, we return the items via courier rather than hold them for pickup.
- When books or material belonging to the Austin Independent School District (AISD) are received at an Austin Public Library location in error, they are picked up by AISD.
