Answered By: Joe Bond
Last Updated: Jan 12, 2017     Views: 390

When books or materials are received at an Austin Public Library location that are not owned by us, the location manager will contact the owning library and notify them of the error.

The location manager will ask the owning library to have someone pick up the materials or to notify you to pick them up (we cannot notify you, because we won't know who dropped them off). The location manager will inform the owning library that the materials will be kept for 30 days and a letter informing them of this will be mailed by the location manager. If the materials are not picked up within 30 days from the date of the letter, we send them to Recycled Reads for appropriate disposal. 

More information:

  1. When books or materials belonging to the Austin Independent School District are received at an Austin Public Library location in error, these materials will be picked up by AISD.  
     
  2. The Location Manager will check to see if the library is on the Trans-Amigos Express (TAE) Courier list. If so, we will let the owning library know we will return the items via courier.

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